VIP Departure Service
On your departure, there is no need to wait in line as your concierge will pre-arrange the check-in and printing of your boarding passes and luggage tags and meet you curbside with a dedicated porter to collect your bags. You will then be escorted to the front of the document check-in and security lines and on to Immigration/Customs. Due to Security restrictions, concierge service is limited through Customs & Immigration Pre-Clearance. You must clear Immigration and Customs on your own. Once you have cleared, your personal concierge will escort you up to the VIP airport lounge and assist you with getting settled. Your concierge will alert you when it is time to board and escort you to the gate for priority boarding.